lgosuper Live Dealer Casino Platform — QRIS, e-wallet & mobile banking Deposit Tables

DANA deposit and withdrawal

DANA is the fastest payment method on lgosuper. Deposit by selecting DANA in the cashier, entering your desired amount, and confirming via your DANA app. Funds arrive within subject to verification once your DANA account confirms the transfer. Withdrawal follows the same flow: choose DANA, enter your withdrawal amount, and confirm. The money returns to your DANA wallet within subject to verification pending account verification. Your first withdrawal may be delayed if KYC (Know Your Customer) is pending — upload identity and address documents in Account > Verification to speed the process. DANA deposits have no hidden fees; the amount you enter is what credits your lgosuper balance. Withdrawal limits are set by your account tier; Copper tier allows up to several million IDR per transaction. Contact support if a DANA transfer does not appear within the stated window — we investigate and credit your account within 2 hours of confirmation from DANA.

OVO and GoPay usage

OVO and GoPay operate similarly on lgosuper. Both require account linking (one-time authorization) during your first deposit. Select OVO or GoPay in the cashier, enter the amount, and approve the transfer in your e-wallet app. Deposit confirmations arrive within subject to verification. Withdrawals to OVO or GoPay are processed within subject to verification on average. Your e-wallet account must be verified (identity + phone number confirmed) before the first withdrawal; most users complete OVO/GoPay verification in 1–2 days. Once verified, subsequent withdrawals are instant. Both OVO and GoPay do not charge processing fees; any service fees are absorbed by lgosuper. Maximum withdrawal per transaction is tied to your account tier and your e-wallet's own daily limits (typically 10–20 million IDR per day across all apps). If you change your OVO or GoPay phone number, re-link the account in Settings before your next withdrawal to avoid delays.

BCA, Mandiri, BRI, BNI virtual account

Bank virtual accounts (VA) are ideal for larger deposits and withdrawals. When you select BCA, Mandiri, or BRI in the cashier, lgosuper generates a unique VA number linked to your account. Transfer funds to that VA from your mobile or online banking. Confirmation typically arrives within subject to verification depending on your bank's processing speed. Withdrawals to the same bank account reverse-flow: you request withdrawal, we process it, and your bank credits your account within 1–2 hours. BCA VAs settle fastest (subject to verification); Mandiri and BRI average subject to verification. Each bank's daily and monthly transfer limits apply — check your bank's terms if you hit a ceiling. BNI is supported via QRIS, our unified gateway, which processes within subject to verification. Bank VAs work well for regular deposits and large withdrawals because they bypass e-wallet daily caps. Contact support if a bank transfer does not settle within 48 hours — we escalate to the bank and credit your account if error is found.

Fees, limits and verification

lgosuper charges no deposit or withdrawal fees to users — all costs are absorbed by the platform. Your bank or e-wallet may charge their own processing fees (typically 2,500–our welcome offer per transaction); those are outside lgosuper's control and appear in your bank statement, not our system. account preferences start at our welcome offer minimum and scale by tier: Copper tier up to 5 million IDR per transaction, Silver up to 10 million, and higher tiers up to 50 million IDR per transaction. Withdrawal limits follow the same tier structure. KYC verification is required before first withdrawal: upload a clear photo of your ID (KTP, passport, or driver license) and a proof-of-address document (utility bill, bank statement, or rent agreement) dated within 3 months. Verification typically completes within subject to verification during business hours, or within 4 hours outside peak times. You may deposit before verification, but withdrawal is blocked until documents are approved. Resubmit documents if they are rejected (blurry, expired, or incomplete); support will provide feedback on what to fix.

Resolving a stalled transaction

If a deposit does not credit within the expected window (e.g., DANA takes subject to verification instead of 15), first check your bank or e-wallet statement to confirm the debit occurred. If debited but lgosuper shows no deposit, collect proof: screenshot of the transaction, reference number, and timestamp. Open a support ticket via live chat, email ([email protected]), or in-app Help. Include your account email, proof of payment, and the deposit amount. Our team investigates the transfer status with your payment provider and credits your account within 2 hours if the error is confirmed on our side. For withdrawals delayed beyond 4 hours, check if KYC is still pending — if so, verify documents immediately. If verified and withdrawal remains pending, contact support; common causes are high-traffic periods or temporary gateway outages. We monitor all pending withdrawals and process them within a standard window. If a withdrawal is cancelled (e.g., wrong amount, incorrect account), funds return to your account balance within 24 hours. Refunds for failed transactions are automatic; no manual claim is needed.